Refund & Cancellation Policy

This policy explains cancellations and refunds for ResCafe-AI subscriptions provided by Nahar AI Technologies.

1. Free demo

We offer a free demo so you can try ResCafe-AI before you pay. Please use it to make sure the Service suits your restaurant.

2. Cancelling a subscription

• You can cancel at any time by emailing info@rescafe-ai.com or calling +91 9407529992.
• Your account stays active until the end of the period you have already paid for. It will not be renewed after that.

3. Refunds

• Subscription fees are paid in advance and are generally non-refundable, including for unused days or months in a running period.
• If you were charged twice, or charged a wrong amount because of our mistake, we will refund the extra amount in full.
• If the Service was unavailable for a long period because of a problem on our side, please contact us. We may give extra free days or a partial refund at our discretion.
• Fees for one-time setup, training, customisation, printed QR standees or hardware are non-refundable once the work is done or the item is delivered.

4. How refunds are paid

Approved refunds are paid to the original payment method or bank account within 7–10 working days of approval.

5. Food orders by guests

Nahar AI Technologies does not sell food. Payments, cancellations and refunds for food ordered through a Restaurant's QR code are handled entirely by that Restaurant. Please contact the Restaurant directly.

Liability of Nahar AI Technologies, the ResCafe-AI team and its founder is limited as set out in section 12 of our Terms & Conditions.